Support center
Have a question or run into a problem? Check the answers below, or write to us directly.
Contact us
Email: support@olsot.uz
We usually reply within 1–2 business days. To help us resolve your issue faster, include your app version, phone model, and a screenshot.
Frequently asked questions
How do I create an account?
Open the app, go to "Sign up", and enter your phone number and a password. You can add or change your name later in your profile settings.
I forgot my password — what should I do?
Password reset is not yet available in the app. Email us at support@olsot.uz with the phone number linked to your account, and we will reset it once we have verified your identity.
Can I post my own listing?
Posting listings from inside the app is not available yet — the current version is for browsing, searching, and saving listings. We are working on it, and it will arrive in a future update.
What kind of listings are not allowed?
Any goods or services prohibited by the laws of the Republic of Uzbekistan: weapons, drugs, forged documents, stolen goods, as well as anything intended to deceive users. If you come across such a listing, please report it to us and we will remove it.
I'm not receiving notifications
Check that notifications are allowed for the app in your phone settings (Settings → Apps → Ol-sot → Notifications). Notifications must also be enabled in your profile settings inside the app. Battery-saver mode can block notifications as well.
How do I report a scam or an inappropriate listing?
Send the listing link or a screenshot to support@olsot.uz. We review every report and block listings and accounts that break the rules. Ol-sot is a listings platform — the transaction itself happens between buyer and seller, so we recommend paying only after you have seen the item in person.
How do I delete my account?
In the app: Profile → Delete account. Your account and the data linked to it will be removed. This action cannot be undone. If you cannot sign in, email support@olsot.uz. Full instructions and retention periods are on the account deletion page.
How do I change the app language?
You can switch between Uzbek, Russian, and English in your profile settings. Your choice is stored on your device.